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Dear Customer,

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Your UK visa application is currently under consideration at the British Embassy Riyadh.

Unfortunately the processing of your application has not been straightforward. This means that we will be unable to make a decision within our published customer service standards.

We will notify you when your application has been concluded, and you will be contacted by the Visa Application Centre when your documents are ready for collection. Please do not go to the Visa Application Centre before they have contacted you.

Please avoid making travel arrangements until you have collected your passport.