جزاك الله خير
أنا بعد ما شفت رسالتك امس على طول ارسلت لهم بس جلست اشرح لهم كلامك
بس ردوا علي زي ردهم دائمًا التامين يرجع بشكل تلقائي
لكن الحين برجع ارسل لهم أناقشهم فيها لماذا تم خصم مبلغ أكبر من قيمة الفاتوره
وبتكون هذي صيغه الرسالة وش رايك؟
Dear SIXT Customer Service,

I hope this message finds you well.

I am reaching out regarding a discrepancy in the amount charged to my bank account for my recent rental with SIXT. According to the final invoice, the total rental cost was €1,036.77 (please see attached). However, the amount actually debited from my bank account was €1,336.77.

I kindly ask for clarification on why I was charged €300 more than the amount stated on the invoice.

Please find attached:
• A copy of the invoice showing the total rental amount.
• A bank statement confirming the charged amount.

I would appreciate your prompt assistance in investigating and resolving this issue.